Our standard consultations are 15 minutes in duration. If your consultation runs over the 15 minute mark there may be a small extra charge, although we often encourage a further booking in consideration of patients waiting for the next appointment. This also allows for a more comprehensive follow up medical care.
Should referral to a specialist or hospital be required, we will assist you in managing the process.
If you would like a support person with you at your consultation please feel free to bring someone with your or advise our staff who will get a member of staff to attend the consultation with you.
Special Appointments for New Patients
For new enrolled patients, your first consultation with the GP will be for a minimum of 30 minutes. This is required by our GP to ensure a thorough review of your medical history/records and examination. New patients to the practice are encouraged to complete a preliminary assessment at the reception. This is scheduled on an appointment basis. Please get in touch with our receptionist to organize.
At the time of booking your appointment, please specify how many in the family need to be seen.
If you think you do require a double appointment, please inform our receptionist or specify it on your online booking so it can be accommodated. You will be charged double if a double appointment is booked.
Please advise us as early as possible if you are unable to keep an appointment, so we can offer it to someone else. Missed appointments may be charged for in certain circumstances at the discretion of Northpoint Medical & Skin Centre.
Please report to the reception desk on arrival.