Privacy Policy

Privacy Policy

Northpoint Medical Centre is strongly committed to protecting your privacy when you use our services or interact with us. “We” or “Us is defined as Northpoint Medical and our parent Company.

This Privacy Policy explains:

  • when this Privacy Policy applies
  • what information we collect and why we collect it
  • our use of cookies to collect information and how you can control or delete these cookies
  • how we may disclose that information
  • how you can access and update the information we hold about you
  • how we protect your information.



This Privacy Policy applies to personal information collected by the Northpoint Medical Centre via its website and Facebook Page.
What personal information we collect and why we collect it
We collect personal information like your name, date of birth, email address, residential address, telephone number.

We collect information about you because:

  • You have provided it to us—for example, if you contact us to ask us questions, book an appointment or complete your enrolment with us, we need it to provide a service that you have requested
  • We would like to improve our services—for example, through the collection and analysis of statistical and research data and use of cookies
  • Marketing Communications for our latest changes to our services, new amendments, changes in our fee structure and latest offers.



Broadly, there are two types of information or data we collect:

Information that you specifically give us

In some instances, you must provide personal information if you wish to receive a particular service or seeking a response for further information for services we provide.

You may choose to provide some personal information that is not required but is directly related to our services. This type of information will usually enable us to improve or broaden the services we offer you. If you choose not to provide this optional information, we would still be able to offer you the service although it may be with fewer options than if you had provided the optional information.

If you provide us with unsolicited information that we do not require or which is not directly related to our services, we may be required to destroy or de-identify that information, provided it is lawful and reasonable to do so.

In some instances, you will be asked to confirm that you agree

Automatic collection

We may use a feature of your browser called a cookie to assign your computer a ‘User ID’. Cookies do not contain information by which we can identify you—they only identify your computer to our servers.

Cookies are used by our website to enable certain functionality, to remember the preferences of our users and to monitor how the site is being used. They help us to enhance the usability of the website and to personalise our content to better suit your needs.

Generally, these cookies expire at the end of each browsing session. You may, however, restrict or block those cookies through your browser settings. Please refer to your browser’s ‘Help’ function or visit for detailed information about how to do this on a wide variety of browsers. Please note that if you disable any, or all, cookies you may have a degraded user experience.



Google Analytics and DoubleClick

We use Google Analytics™ and its Demographic and Interests reports to measure which pages on our site attract the most interest and to inform our content strategy so we can ensure we deliver the best quality content possible.

You can opt-out of Google Analytics by using the Google Analytics Opt-out Browser Add-On.



We do not share personal information with other companies, organisations and individuals unless one of the following circumstances applies:

  • with your consent—we will share your personal information when we have your consent to do so; or
  • for legal reasons
  • any business that hosts, maintains or supports our underlying IT system or data centre used to provide the website or other services and products will have the ability to access the information.



We are committed to keeping secure the personal information you provide to us. We take all reasonable precautions to protect the personal information we hold about you from misuse and loss and from unauthorised access, modification or disclosure.

Our website may contain links to third-party websites. While these links are provided for your convenience, you should be aware that the information handling practices of the linked websites might not be the same as ours.



We may, from time to time, review and update this Privacy Policy. All information held by us will be governed by the most recently updated policy.



If you have any questions or concerns in relation to our Privacy Policy, please contact us by sending an email to
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